Cancellation policy

Purchase Options & Cancellation Policy

Purchase Options

We offer the following purchase options on our website:

  • One-Time Purchases – Pay once with no recurring charges

  • Subscription Orders (if available) – Receive products automatically on a recurring schedule at a discounted rate

All purchase options and pricing are clearly displayed on each product page before checkout.

Subscription Terms (If Applicable)

By selecting a subscription option, you authorize [SmartScale Wellness] to charge your selected payment method on a recurring basis according to the subscription frequency you choose (e.g., every 30 days).

Subscription details including:

  • Billing frequency

  • Pricing

  • Renewal date

are shown at checkout and in your order confirmation email.

Managing or Canceling Subscriptions

You may pause, skip, modify, or cancel your subscription at any time by:

  • Logging into your customer account, or

  • Contacting us at [froolang@gmail.com]

Important:
Changes or cancellations must be made at least 24–48 hours before your next scheduled billing date. Requests submitted after this window may apply to the following billing cycle.

Order Cancellations (One-Time Orders)

We process orders quickly to ensure fast delivery.

  • Orders may be canceled within 12–24 hours of purchase, provided the order has not yet been shipped

  • Once an order has been processed or shipped, it cannot be canceled

If you need to cancel an order, contact us immediately at [froolang@gmail.com]